nice ng88's Privacy Policy
Your personal information is very important to us. This document explains in detail how we collect, use, and store your information.
nice ng88 is a trusted online gaming platform that places the highest priority on the privacy and security of its users' personal information. This Privacy Policy ("Policy") describes how nice ng88 collects your information, the purposes for which it is used, and the conditions under which it may be shared with third parties. By registering on our platform or using our services, you are considered to have accepted the terms of this Policy. You are encouraged to read this Policy alongside our Terms and Conditions.
nice ng88 collects various types of information to provide its services. This information falls into two main categories.
1.1 Information You Provide Directly
This includes information you provide directly during account registration, deposit or withdrawal processes, and when using support services:
- Full name, date of birth, and national ID number
- Email address and mobile number
- Residential address in Bangladesh
- Payment information related to bank accounts or mobile financial services (bKash, Nagad, Rocket, Upay)
- Copies of documents submitted for identity verification
1.2 Automatically Collected Information
When you use our website or app, certain information is automatically collected through technical means:
- IP address and device identification information
- Browser type, operating system, and language preference
- Login time, session duration, and pages visited on the platform
- Gaming activity logs and transaction history
- Information obtained from cookies and similar tracking technologies
nice ng88 collects your information in the following ways:
- Registration Form: Information filled in when opening an account
- KYC Verification Process: Document verification required to confirm identity
- Financial Transactions: Information from payment gateways during deposits and withdrawals
- Customer Support: Information provided when contacting support via live chat or email
- Technical Collection: Information obtained from cookies, log files, and web beacons
Collected information is used for specific and legitimate purposes. nice ng88 uses your information to:
3.1 Service Delivery
- Create, manage, and keep accounts secure
- Process deposits and withdrawals
- Apply bonuses and VIP rewards correctly
- Personalise the gaming experience
3.2 Security and Protection
- Identity verification and fraud prevention
- Compliance with Anti-Money Laundering (AML) guidelines
- Detection of unauthorised access or suspicious activity
- Two-step verification (OTP) to ensure account security
3.3 Communication and Support
- Sending transaction confirmation messages
- Responding to customer service requests
- Notifying users of important changes to services
- Sending relevant promotional information with your consent
3.4 Platform Improvement
- Analysing website and app performance
- Statistical research to improve user experience
- Planning new services and features
nice ng88 applies industry-standard technical and administrative measures to protect your information. The key elements of our security framework are:
- SSL Encryption: All data transfers are encrypted using 256-bit SSL technology
- Secure Servers: Data is stored in internationally certified secure data centres
- Access Controls: Only authorised staff can access specific data
- Regular Security Audits: Periodic audits are conducted to identify potential vulnerabilities
- Backup Systems: Secure data backups are maintained to prevent data loss in the event of a technical issue
nice ng88 does not sell or rent your personal information. However, information may be shared with trusted third parties in certain specific circumstances:
5.1 Service Partners
For payment processing, only the information necessary to complete transactions is shared with mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as bank transfer services. These partners are required to comply with our security standards.
5.2 Technology Providers
Trusted software providers for gaming technology, analytics, and platform services may have limited access to data. This access is restricted solely to the purpose of delivering those services.
5.3 Legal Obligations
Information may be disclosed in response to lawful requests from law enforcement agencies, court orders, or applicable legal requirements. Only the minimum amount of information legally required is provided in such cases.
5.4 Responsible Gaming Support
In following responsible gaming principles, if concerns arise about a user, information may be shared securely with relevant support organisations where necessary — always in the interest of the person concerned.
Cookies and similar technologies are used on the nice ng88 website. Cookies are small text files stored in your browser or on your device.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and security; these cannot be disabled
- Functional Cookies: Remember your language preference, gaming settings, and other preferences
- Analytics Cookies: Collect statistical data to understand how the platform is used
- Marketing Cookies: Used to show relevant ads and promotions — your consent is requested for these
6.2 Cookie Controls
You can manage or delete cookies from your browser settings. Please note that disabling essential cookies may cause some core features of the website to stop working correctly.
All services on nice ng88 are intended solely for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.
- Age verification is mandatory at the time of registration
- Proof of age is checked during the KYC process
- If an account holder is found to be a minor, that account will be closed immediately and all associated information will be deleted
- Any information we hold that was collected from someone under 21 will be deleted without delay
nice ng88 respects your rights regarding the protection of your information. You have the following rights:
8.1 Access and Correction
You may at any time request to view the information nice ng88 holds about you and ask for any inaccurate information to be corrected. This can be done through your account settings or directly through our support team.
8.2 Request for Data Deletion
After closing your account, you may request that your personal information be deleted. However, some information may be retained for a specified period due to legal and regulatory requirements.
8.3 Withdrawal of Consent for Promotional Communications
Consent to receive bonus and promotional messages may be withdrawn at any time. This can be done through your account settings or by contacting us directly. Even after withdrawing consent, necessary service-related messages will continue to be sent.
8.4 Data Portability
You may request a copy of the information we hold about you in a structured, machine-readable format. This request can be made through our support team.
To learn more about your rights and find answers to common questions, visit our FAQ section — it contains detailed answers on account, payment, and privacy topics.
nice ng88 retains your information for the entire duration of your active account and, after the account is closed, for a further period as required by law.
- Account Information: Fully retained while the account is active
- Financial Transaction Records: Retained after account closure for the period required by legal obligations
- KYC Documents: Identity verification documents are retained in accordance with regulatory guidelines
- Technical Logs: Kept for a limited period for security and troubleshooting purposes
- Marketing Preferences: Updated as soon as possible after consent is withdrawn
nice ng88 reserves the right to update this Privacy Policy as needed over time. When significant changes are made to the Policy:
- The "Last Updated" date at the top of the page will be changed
- Registered users will be notified via email or account notifications
- Re-consent may be requested for significant changes
If you continue using the platform after a policy change, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.
If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English, 24/7.